- Discipline
- B2B / Mobile First / CRM User Experience
- Location
- MONTREAL · CANADA

Stakeholder and user research, a restructured navigation and content model, and interactive prototyping raised the product's NPS from 12 to 53.
View case study →Product / UX Designer · Canada

A Canada-based product designer with more than four years of experience. I do data-driven work for government, nonprofit and education-oriented products — research first, decisions evidenced, outcomes measured.
User flows · UX research · Interaction design · UI systems
Selected work ↓01–05
Index

Stakeholder and user research, a restructured navigation and content model, and interactive prototyping raised the product's NPS from 12 to 53.
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Senior In Transition set out to improve communication between caregivers and families in nursing facilities. User testing surfaced clear acceptance problems, and the redesign followed that evidence rather than assumptions.
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A Catawba County initiative addressing youth migration through career exploration. The work covered accessibility, a new website concept and a documented Figma design system.
View case study →Product direction
Peer-to-peer lending

Food Loan began as a Nigerian food microloan concept. Research moved the product direction toward peer-to-peer lending, with separate borrower and vendor experiences.
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A team brand-book effort centred on communicating reliability, technical competence and creativity through a coherent visual language.
Read More →I work with teams that want research, a clear design system and outcomes they can measure.
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